Help Center

How are roles and responsibilities divided on the platform?

bursverenler.org brings scholarship applicants, scholarship-providing institutions and donors together through digital processes. Knowing each party’s role helps every process move through the right channel.

Platform roleInstitutional decisionsDonation process

The platform’s role

bursverenler.org makes digital processes easier

bursverenler.org is a digital meeting place where scholarship-providing institutions can present their programmes, receive and manage applications, and donors can contribute to eligible programmes.

  • It presents scholarship programme information, application requirements and current announcements in an accessible format.
  • It provides digital tools for membership, applications, document uploads, assessment and reporting.
  • For programmes open to donations, it manages donation steps and transaction records digitally.
  • It provides support for technical access, account use and system screens.
The platform is not the scholarship provider

The relevant scholarship-providing institution owns the programme, sets its requirements and makes decisions. bursverenler.org provides digital infrastructure and access for the processes run by institutions.

Scholarship-providing institutions

The institution is responsible for programme content and the final decision

  • It defines the programme’s purpose, eligibility requirements, capacity, set amount and timetable.
  • It is responsible for keeping programme-page information current and accurate.
  • It reviews applications using its own criteria and may carry out additional assessment when needed.
  • It makes the final decision on awarding, continuing, suspending or concluding a scholarship.
  • It carries out the necessary communication about its programme with applicants.
The final decision belongs to the relevant institution

bursverenler.org does not award scholarships on behalf of an institution and cannot change an institution’s criteria, result date or decision.

How assessment works

The preliminary assessment score is generated automatically and objectively

The system may process the information submitted in an application form against the criteria defined for a programme to generate an automatic and objective preliminary assessment score. This score is a digital assessment tool that helps applications be ordered consistently.

Does an automatic preliminary score mean that I have received a scholarship?

No. The preliminary score is a support tool. The final scholarship decision belongs to the relevant scholarship-providing institution, which reviews the application according to its own criteria and process.

Can the institution carry out additional review?

Yes. Depending on its programme structure, an institution may review application information, request additional documents or an interview, and apply its own assessment steps.

Can the platform change the score?

The platform provides the technical infrastructure. If you think there is an error in your application information, first check whether you can update the relevant field or review the institution’s guidance.

Scholarship applicants

Applicants are responsible for providing accurate and current information

  • Complete your application form fully, accurately and with current information.
  • Upload only your own documents and documents with the requested characteristics.
  • Review each scholarship programme’s requirements and announcements separately.
  • Track the scholarship programmes you applied to through bursverenler.org from your account and through the relevant institution’s communications.
  • Keep your contact details current and never share your password or verification code.
The right channel brings a faster solution

Ask technical support about accounts, browsers or document uploads. Send questions about scholarship criteria, results or institutional assessment through the channel indicated by the relevant scholarship programme.

Donors

Donors contribute after reviewing programme information

  • Before donating, review the purpose of the programme you select and the information on its donation page.
  • Enter transaction details only on the secure payment screen. Do not share card or bank details in support messages.
  • Keep your donation records and any transaction information shared with you.
  • If you have a donation-related issue, check the transaction status before repeating the same action.
Donors do not select scholarship recipients

A donation to a programme is assessed in line with that programme’s purpose. Recipient selection and final scholarship decisions are carried out by the relevant scholarship-providing institution, not by the donor.

Choosing the right contact point

Select the right channel for your question

I cannot access the site, or my account or document upload does not work

Use the Technical Support guide or request help through the Contact Us page.

I have a question about scholarship requirements, results or assessment

Review the relevant scholarship programme page and the institution’s announcements. Since the final decision belongs to the scholarship-providing institution, use the programme’s institutional contact channel.

I have a question about my donation transaction

First check your transaction record. If you encounter a technical error, request support safely without adding payment information to your message.