Contact
Check the programme page guidance first
Each scholarship-providing institution sets the contact and announcement process for its own programme. Before sending a question, review the programme page’s explanations, requirements and current announcements.
- Check whether a contact channel is specified on the programme page.
- Review explanations about dates, requirements, documents and results.
- Follow the status and guidance displayed in your application screen.
- Keep your account contact details current.
Right guidance
Choose the right channel for your question
I have a question about requirements, assessment or results
Review the relevant programme page and the institution’s announcements. Final assessment, result dates and decisions about the programme are the responsibility of the relevant scholarship-providing institution.
I have been asked for additional information or documents
Follow only the guidance shown in your application screen or provided through the relevant institution’s stated channel. Upload the requested document to the correct field within the specified period.
I cannot open a page or upload a document
These are technical support matters. Review the document upload guide and use bursverenler.org technical support if the issue continues.
I want to update my personal information
Check the profile and application form fields in your account. Update the fields available to you and follow the on-screen guidance if a field is unavailable.
Preparing your message
Keep your message brief and clear
When using a contact channel specified by the institution, share only the information needed to identify your question and application.
- State your name and the scholarship programme you applied to.
- Explain your question briefly and clearly.
- Include the relevant status shown in your application screen, if applicable.
- Do not share unrequested personal documents, identity images or sensitive information.
bursverenler.org provides the digital infrastructure that brings scholarship applicants and scholarship-providing institutions together. The system may generate an automatic and objective preliminary assessment score; the final scholarship decision belongs to the relevant institution.
Technical issues
Use bursverenler.org support for technical issues
For login, password, page access or document upload issues, use the technical support guide rather than contacting the scholarship-providing institution.